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Elements and Performance Criteria

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Required Skills

apply verbal and nonverbal communication techniques

conduct regular briefing and debriefing

encourage and support team members

establish an improvised operations centre

establish an operational plan and adapt the plan as circumstances change

identify operational areas of concern

maintain a calm approach under stress

manage communications within and between teams and organizations

participate as a team member

plan for emergency response including the setting up of appropriate control and coordination structures

provide and receive feedback in a constructive manner

raise regular and timely situation reports

read and understand organisations policies procedures

solve problems and make decisions

Required Knowledge

communications equipment and systems

composition of teams and roles and responsibilities of team members

emergency plans

local alert and warning systems

local documentation requirements

local operating procedures

local operational briefing and debriefing procedures

locally available resources their capabilities and access to them

locally used information management and communications systems

nature of local hazards and plans including effects on the provision of communications

principles of risk management

relevant OHampS and regulatory requirements

team work principles and strategies

verbal and nonverbal communication techniques

written communication to a level required to complete workplace documentation and reports

Evidence Required

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessment must confirm the ability to plan and prepare for emergencies to manage emergency operations and to manage post emergency operational activities

Consistency in performance

Competency should be demonstrated in a range of actual or simulated emergency contexts

Context of and specific resources for assessment

Context of assessment

Competency should be assessed in the workplace or in a simulated work environment in accordance with all relevant legislation and Defence requirements

Specific resources for assessment

Access to an operations centre and an operating range and training area

Guidance information for assessment

In all cases assessment should be supported by questions to assess knowledge and those aspects of competency which are difficult to assess directly

Questioning techniques should suit the language and literacy levels of the candidate

Range Statement


The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.
Operational information may include	Access and egress routes Estimated duration of the emergency Location of incidents Nature and extent of the emergency Number and nature of casualties Other organisations involved Potential hazards Resources available Weather forecast
Operational plans may include	Regional, state or national plans Those in Range Standing Orders User formation or unit instructions
Task allocation may be	An allocation of response teams based on resources available, competency and authority to act Guided by the organisation's policies and assessments of tasks
Communication nets may include	HF, VHF and UHF radio systems Internet or intranet links Satellite phones Telephone systems
Hazards may include	Adverse weather Closed access routes Environmental conditions Hazardous materials Limited access to resources Protracted response operations Utilities
Operational reports may include	Debrief reports Organisational reports Those required for coronial or other legal proceedings